Last Updated on 3週間 ago by prebeau

Booking a dentist in Tokyo can feel complicated if you do not speak Japanese.

You may be wondering:

• Can I book a dentist in Tokyo in English?
• Should I call, email or use WhatsApp?
• What information should I send?
• Should I explain my symptoms before the appointment?
• Should I send photos?
• What if I am only visiting Tokyo for a few days?
• Should I mention that I do not have Japanese health insurance?

The process can be much easier if you provide the right information from the beginning.

This guide explains how international residents, expats, tourists and business travelers can request a dental appointment in Tokyo in English and what information is useful to send before visiting the clinic.

If you are looking for complete information about dental care, treatments, fees and English consultations at PreBeau Oral Care, visit our main English-speaking dentist in Tokyo page.

Quick Answer: How Can I Book a Dentist in Tokyo in English?

At PreBeau Oral Care, international patients can contact us in English by:

Telephone: +81-3-6821-7481
Official WhatsApp: +81-70-2287-4442
Email: prebeau.oc@gmail.com

If you are calling from within Japan, the telephone number can be dialed as:

03-6821-7481

When requesting an appointment by email or message, please include:

• Full Name
• Date of Birth
• Desired Treatment Option(s)
• Question(s)
• Telephone Number

If you are visiting Japan temporarily, we also recommend including:

• Your arrival date in Japan
• Your departure date
• The dates and times you are available in Tokyo

This can be particularly important when your treatment may require more than one appointment.

Which Is Better: Phone, Email or WhatsApp?

There is no single best method for every patient.

The most useful contact method depends on your situation.

Phone

Calling can be useful when:

• Your dental problem is urgent
• You need to know whether an appointment is available soon
• You are already in Tokyo
• Your question is simple
• You prefer speaking directly with someone

At PreBeau Oral Care, international patients can communicate in English.

Telephone from outside Japan: +81-3-6821-7481
Telephone within Japan: 03-6821-7481

If you have a complex dental history or want to send photographs or documents, email or WhatsApp may be more practical than explaining everything by phone.

Booking a Dentist in Tokyo by WhatsApp

WhatsApp can be particularly convenient for international travelers.

PreBeau Oral Care’s official WhatsApp number is:

+81-70-2287-4442

WhatsApp may be useful if:

• You are still outside Japan
• You do not have a Japanese telephone number
• You want to send basic appointment information
• You need to provide your travel dates
• The clinic has requested photographs of a visible dental concern

When sending a WhatsApp message, do not send only:

“Hi, can I make an appointment?”

Providing a few more details from the beginning makes it easier to understand what type of appointment you may need.

For example, include:

• Your full name
• Date of birth
• Main dental concern or desired treatment
• Your questions
• Telephone number
• Dates you are available

Tourists should also include their departure date.

Booking a Dentist in Tokyo by Email

Email is useful when you need to provide more detailed information.

PreBeau Oral Care’s English contact email is:

prebeau.oc@gmail.com

Email can be particularly practical for:

• Treatment enquiries
• Cosmetic dental consultations
• Teeth whitening enquiries
• White spot treatment enquiries
• Second opinions
• Insurance documentation questions
• Sending relevant photographs
• Explaining a complex treatment history
• Planning treatment before traveling to Japan

A clear email subject can also make your request easier to understand.

Examples include:

Dental Appointment Request – Visiting Tokyo September 24

or

White Spot Treatment Consultation – International Patient

What Information Should I Send When Booking?

At minimum, PreBeau Oral Care asks international patients requesting an appointment by message or email to include:

1. Full Name

Use the name you normally use for medical or travel documentation.

2. Date of Birth

This helps identify the patient correctly and is standard medical information.

3. Desired Treatment Option or Dental Concern

Examples:

• Professional teeth cleaning
• Office whitening
• Home whitening
• White spot treatment
• Icon resin infiltration consultation
• Dental emergency
• Tooth pain
• Broken tooth
• Implant maintenance
• Second opinion

If you do not know what treatment you need, simply describe the problem.

You do not need to diagnose yourself.

4. Your Question(s)

Tell us what you would like to know.

For example:

• Can this treatment be completed during my trip?
• How many appointments may be required?
• Do you provide this treatment?
• Should I send photos?
• Can you provide documentation for travel insurance?

5. Telephone Number

Include the international country code if your number is outside Japan.

Tourists Should Also Send Their Travel Dates

If you are visiting Tokyo temporarily, your travel schedule can affect treatment planning.

Please include:

• Date you arrive in Japan
• Date you leave Japan
• Dates you can visit the clinic
• Whether you will remain in Tokyo after the appointment
• Whether you have a flight soon after treatment

For example:

Arriving in Tokyo: September 19
Leaving Japan: September 27
Available for treatment: September 22–25

This information may be more important than it initially seems.

Some dental treatments can often be completed during one appointment.

Others may require:

• Multiple visits
• Laboratory work
• Healing time
• Adjustment
• Follow-up

For more information, read What Dental Treatments Can You Realistically Have During a Short Stay in Tokyo?.

What If I Do Not Know Which Treatment I Need?

That is completely normal.

Patients are not expected to diagnose their own dental problems.

Instead of trying to choose a treatment name, describe:

• Where the problem is
• What you feel or see
• When it started
• Whether it hurts
• Whether there is swelling
• Whether something broke or fell out
• Whether you have had previous treatment to that tooth

For example:

“I have pain in my upper right tooth when I bite. It started three days ago.”

is more useful than:

“I think I need a root canal.”

The appropriate treatment should be determined after examination and diagnosis.

What Should I Send for a Dental Emergency?

If you have an urgent dental problem, tell the clinic clearly when contacting them.

Useful information includes:

• Where the pain or problem is
• When it started
• Whether the pain is getting worse
• Whether you have swelling
• Whether the tooth is broken
• Whether a crown or filling has fallen out
• Whether there was an accident
• Whether you have fever or other symptoms
• When you are leaving Japan

You can write:

“Dental emergency – severe toothache since yesterday”

or

“Urgent appointment request – broken front tooth”

in your message or email.

PreBeau Oral Care provides dental emergency care for residents and international travelers.

Should I Send Photos Before My Dental Appointment?

Sometimes.

Photographs can be particularly helpful for visible concerns such as:

• White spots
• Brown spots
• Tooth discoloration
• Chipped front teeth
• Broken restorations
• Visible swelling
• Cosmetic concerns
• Teeth whitening enquiries

If photographs are useful, try to send:

• A straight frontal photograph
• A slightly angled photograph from the right
• A slightly angled photograph from the left
• A close-up of the area you are concerned about

Use good lighting and avoid filters that alter tooth color.

However, photographs do not replace a clinical examination.

A photograph cannot reliably determine:

• Whether decay is present
• Whether a tooth nerve is healthy
• The depth of a lesion
• Whether periodontal disease is present
• Whether dental X-rays are necessary
• Whether a particular treatment is appropriate

Photos are useful for preliminary communication, not final diagnosis.

Booking White Spot or Icon Treatment in Tokyo

If you are contacting PreBeau Oral Care about white spots on your teeth, sending photographs before your appointment can be especially useful.

White spot lesions vary considerably in:

• Depth
• Size
• Color
• Cause
• Enamel structure
• Response to treatment

At PreBeau Oral Care, white spot lesions are evaluated before treatment planning, including assessment of their depth and extent.

Some superficial lesions may be suitable for Icon resin infiltration alone.

Deeper or more complex white or brown lesions may require additional preparation or a staged treatment plan.

If you are traveling to Tokyo specifically for Icon treatment, please send:

• Clear photographs
• Your travel dates
• Your previous whitening history
• Any previous treatment to the white spots
• Your questions and treatment goals

This helps us understand your situation before you arrive, although final treatment decisions require an in-person examination.

Booking Teeth Whitening in Tokyo

If you are interested in professional teeth whitening, tell us what result you are hoping to achieve.

For example:

“I am looking for a clearly noticeable whitening result rather than a subtle change.”

This is more useful than simply saying:

“I want whitening.”

Useful information may include:

• Whether you have had whitening before
• Whether you have tooth sensitivity
• Whether you have visible crowns, veneers or fillings
• Your preferred treatment dates
• How long you will remain in Tokyo

At PreBeau Oral Care, private whitening options include office, home and combination whitening.

Treatment suitability and realistic expectations should be discussed after examination.

Should I Mention My Medical History When Booking?

You do not necessarily need to send your complete medical history in your first appointment request.

However, tell the clinic in advance if there is something that may significantly affect dental treatment.

Examples may include:

• Serious medical conditions
• Significant allergies
• Pregnancy
• Blood-thinning medication
• Previous serious reactions during dental treatment

A complete medical and dental history should be reviewed appropriately as part of your care.

For a full preparation checklist, read What Should I Bring to a Dental Appointment in Japan? A Checklist for Foreign Patients.

Should I Mention My Medications?

Yes, particularly when they may affect dental treatment.

You may be asked to provide:

• Medication name
• Dose
• How frequently you take it
• Why you take it

If you do not know the exact English name of a medication, a clear photograph of the medication packaging may sometimes help.

Do not stop prescribed medication because of a dental appointment unless an appropriate healthcare professional has instructed you to do so.

Should I Tell the Clinic That I Do Not Have Japanese Health Insurance?

Yes.

This avoids confusion about payment arrangements.

Short-term tourists are generally not covered by Japanese National Health Insurance.

PreBeau Oral Care is a fully private, self-pay dental clinic, so Japanese National Health Insurance is not accepted at the clinic.

For a full explanation of insurance and self-pay dentistry, read Going to the Dentist in Japan Without Japanese Health Insurance: What Foreigners Need to Know.

Should I Mention Travel Insurance?

Yes, if you may make a claim.

Tell the clinic if you have:

• Travel insurance
• International medical insurance
• Expat insurance
• Private international insurance

If your insurer requires a particular claim form or documentation, contact the insurer before your dental appointment whenever possible.

At PreBeau Oral Care, documentation needed for private or international travel insurance claims can be provided.

However, the insurance company—not the dental clinic—decides whether treatment is reimbursed.

Ask Your Insurance Company What It Needs Before the Appointment

If you plan to submit a claim, ask your insurer:

• Is dental treatment covered?
• Is emergency dental care covered?
• Do I need prior authorization?
• Do you require a diagnosis?
• Do you need an itemized invoice?
• Do you have a claim form?
• Does the dentist need to sign the form?
• Is direct billing available?
• Do I need to pay first and request reimbursement?

Having these answers before your appointment can make the claims process easier.

What If I Am Booking From Outside Japan?

You can contact the clinic before arriving in Japan.

This is often a good idea if:

• Your time in Tokyo is limited
• You are traveling specifically for dental treatment
• You need cosmetic treatment
• You are interested in Icon treatment
• You need professional whitening
• You have an existing dental problem
• You need several appointments
• You want to confirm whether your treatment is realistically possible during your trip

WhatsApp and email can be convenient because you can provide your travel dates and other information in writing.

How Far in Advance Should I Book?

If your treatment is planned rather than urgent, contacting the clinic before your trip gives more flexibility.

This is especially important when:

• You only have one or two available days
• You are requesting a specific appointment time
• More than one appointment may be required
• You are traveling specifically for treatment
• You want whitening or white spot treatment during your trip

For emergencies, contact the clinic as soon as reasonably possible.

Appointment availability varies, so a specific date or time cannot be guaranteed until confirmed by the clinic.

Do Not Book Your Flight Schedule Too Tightly Around Dental Treatment

If possible, avoid assuming that every treatment can safely be completed immediately before leaving Japan.

Some procedures can require:

• Follow-up
• Adjustment
• Re-evaluation
• Monitoring
• Additional treatment

Tell the dentist your departure date before treatment begins.

For more detailed guidance, read What Dental Treatments Can You Realistically Have During a Short Stay in Tokyo?.

How Do I Know My Appointment Is Confirmed?

Sending a message requesting a particular date does not necessarily mean the appointment has been confirmed.

Make sure you receive confirmation of:

• Appointment date
• Appointment time
• Clinic location
• Any instructions before your visit

If something is unclear, ask before traveling to the clinic.

What Should I Confirm Before the Appointment?

Before coming to the clinic, make sure you know:

• Appointment date
• Appointment time
• Clinic address
• Treatment or consultation you requested
• What documents to bring
• Whether photographs or records were requested
• Expected fees when available
• Your payment arrangements
• Whether follow-up might be necessary

If you are unsure about expected dental costs, read How Much Does a Dentist Cost in Tokyo? A Guide for Foreigners and Visitors.

Where Is PreBeau Oral Care?

PreBeau Oral Care is located in Akasaka, Minato City, central Tokyo.

Address:
Urbane Akasaka 5th Floor, Room 501
3-15-5 Akasaka, Minato-ku
Tokyo 107-0052, Japan

The clinic is approximately:

• 2 minutes on foot from Akasaka Station, Exit 1
• 3–4 minutes from Akasaka-mitsuke Station, Exit 10
• 4–6 minutes from Tameike-sanno Station
• Approximately 8 minutes from Nagatacho Station

The current access information is published on the clinic website.

What Are the Clinic Hours?

Current regular office hours are:

Monday–Friday
9:30 AM–1:30 PM
2:30 PM–6:30 PM

Closed: Saturday, Sunday and Japanese national holidays.

Appointment availability should always be confirmed directly with the clinic.

Example: What Information Should a Tourist Send?

A useful appointment request might contain:

Full Name: John Smith
Date of Birth: 15 March 1990
Dental Concern: Chipped upper front tooth
Question: I would like to know whether it can be assessed and treated during my stay.
Telephone: +1-XXX-XXX-XXXX
Arrival in Tokyo: October 10
Departure from Japan: October 15
Available: October 11–14

If requested, you could then attach clear photographs of the affected tooth.

The important point is not the exact format.

It is providing enough information for the clinic to understand who you are, why you are contacting them and how much time you have available.

Example: What Information Should I Send for Whitening?

Useful information might include:

• Full Name
• Date of Birth
• Interest in Office, Home or combination whitening
• Previous whitening experience
• History of sensitivity
• Desired result
• Travel dates
• Telephone number
• Questions

If you have a limited stay in Tokyo, mention that immediately.

Example: What Information Should I Send for White Spot Treatment?

Useful information might include:

• Full Name
• Date of Birth
• Location of the white spot
• How long it has been visible
• Previous orthodontic treatment
• Previous whitening
• Previous white spot treatment
• Travel dates
• Clear photos
• Telephone number
• Questions about treatment

Final diagnosis and suitability for Icon or another approach require examination.

Can I Book a Dentist in Tokyo Even If I Do Not Speak Japanese?

Yes.

The important question is whether the clinic can provide the level of English communication needed for your treatment.

Healthcare communication involves much more than scheduling an appointment.

You should be able to understand:

• Diagnosis
• Treatment options
• Alternatives
• Expected results
• Limitations
• Costs
• Follow-up requirements

At PreBeau Oral Care, international patients can discuss diagnosis, treatment options and costs directly with Dr. Kuniyasu Mori in English. The clinic’s English page states that consultations are provided at native-level English without requiring a third-party translator.

For complete information, visit English-speaking dentist in Tokyo | PreBeau Oral Care.

Frequently Asked Questions

Can I book a dentist in Tokyo in English?

Yes. Some dental clinics provide English communication.

At PreBeau Oral Care, international patients can contact the clinic in English by telephone, email or WhatsApp.

Can I book PreBeau Oral Care through WhatsApp?

Yes.

The official WhatsApp number is:

+81-70-2287-4442

What is the English email address for PreBeau Oral Care?

prebeau.oc@gmail.com

What is the telephone number?

From outside Japan:

+81-3-6821-7481

From within Japan:

03-6821-7481

What should I include in my appointment request?

At minimum, include:

• Full Name
• Date of Birth
• Desired Treatment Option(s)
• Question(s)
• Telephone Number

Tourists should also include their travel dates.

Should I send photos of my teeth?

For visible dental or cosmetic concerns, photographs may be useful for preliminary communication when requested.

Photos do not replace a clinical examination or diagnosis.

Should I tell the dentist when I am leaving Japan?

Yes.

Your departure date can directly affect which treatments are realistic and whether appropriate follow-up can be provided.

See What Dental Treatments Can You Realistically Have During a Short Stay in Tokyo?.

Do I need Japanese health insurance to make an appointment?

No.

PreBeau Oral Care is a fully private, self-pay dental clinic and does not accept Japanese National Health Insurance.

Read Going to the Dentist in Japan Without Japanese Health Insurance: What Foreigners Need to Know for more information.

What should I bring to my appointment?

Bring relevant identification, medication and allergy information, insurance documentation when applicable, travel dates and any relevant dental records.

See What Should I Bring to a Dental Appointment in Japan? A Checklist for Foreign Patients.

Can tourists book a dentist in Tokyo before arriving in Japan?

Yes.

Contacting the clinic before arriving can be particularly useful when you have limited time or are traveling specifically for dental treatment.

Read Visiting a Dentist in Tokyo as a Tourist: What to Know Before Your Appointment for more information.

Related Guides for International Patients

How Much Does a Dentist Cost in Tokyo? A Guide for Foreigners and Visitors

Learn about private dental fees, first-visit costs and what can affect the total cost of treatment in Tokyo.

Going to the Dentist in Japan Without Japanese Health Insurance: What Foreigners Need to Know

Understand self-pay dental care, travel insurance and insurance documentation.

Visiting a Dentist in Tokyo as a Tourist: What to Know Before Your Appointment

Practical information for tourists arranging dental care during a trip to Tokyo.

What Dental Treatments Can You Realistically Have During a Short Stay in Tokyo?

Understand how the length of your stay and departure date affect treatment planning.

What Should I Bring to a Dental Appointment in Japan? A Checklist for Foreign Patients

Prepare your medical information, insurance documents, travel schedule and relevant dental records.

English-Speaking Dental Appointments in Akasaka, Tokyo

PreBeau Oral Care provides private dental care for international residents, expats, tourists and business travelers in central Tokyo.

Patients can discuss their dental concerns, diagnosis, treatment options, fees and travel schedule directly in English.

Contact PreBeau Oral Care

PreBeau Oral Care
Urbane Akasaka 5th Floor, Room 501
3-15-5 Akasaka, Minato-ku
Tokyo 107-0052, Japan

Telephone: +81-3-6821-7481
Official WhatsApp: +81-70-2287-4442
English Email: prebeau.oc@gmail.com

For complete information about treatments, current fees, English consultations and international patient care, visit English-speaking dentist in Tokyo | PreBeau Oral Care.

About the Author

Kuniyasu Mori, DDS
Director, PreBeau Oral Care

Dr. Mori completed his undergraduate education at the University of Washington before graduating from Osaka University School of Dentistry.

His postgraduate dental training includes the University of Michigan and UCLA.

At PreBeau Oral Care, international patients can communicate directly with Dr. Mori in English regarding their dental concerns, diagnosis, treatment choices, costs and treatment planning.

Medical and Appointment Disclaimer

This article provides general information about requesting a dental appointment in Tokyo.

Sending photographs, symptoms or other information before an appointment does not constitute a dental diagnosis.

Treatment recommendations require an appropriate clinical examination and, when necessary, diagnostic imaging or other tests.

Appointment availability varies and a requested appointment date or time is not confirmed until the clinic has confirmed the booking.